Terms and Conditions

 
Welcome to our website. By continuing to browse and use this website you are agreeing to comply and be bound by the following terms and conditions. We recommend you read them before making a purchase. You can download them here. If you do not agree with any part please do not continue to use our website. The term Samantha Hewitt trading as Waggy Campers or 'us' or 'we' refers to the owners of the website whose trading address is 11 Pendred Road, Rugby, Warwickshire, CV22 7BS. The use of this website is subject to the following terms:
 

Payment

Waggy Campers accepts all major credit and debit cards through our secure payment processing partner Paypal.You do not need a Paypal account to make a purchase, if you do have an account your Paypal address and delivery address must match. We do not at any time have access to your account details. Prices shown are the price you pay, excluding delivery charges, Waggy Campers is not VAT registered, so we cannot charge VAT. We are unable to dispatch orders until payment has been received and cleared, please note if you pay using a bank transfer or e-cheque the payment may take longer to clear.

Delivery Charges

UK Mainland, Northern Ireland, Highlands and Islands and Isle of Man.

All orders include the cost of standard delivery you have the option to choose 1st class delivery starting from £1.00 for bandanas, bowties and flowers and from £3.00 for blankets. Please note 1st class delivery does not effect the time to make the item only the delivery time. 

When you complete your order you will receive an automatic order confirmation and when your order is dispatched you will also receive an email confirming your address, order details and postage method.

Dog bandanas are made to order and may take up to 5 working days before dispatch, excluding busy times around Christmas, Easter etc. when your may time extra time. Orders take between 3 to 5 days to be delivered after dispatch. If you need your order for a particular occasion please order in plenty of time. 

These estimates are a guide only, Waggy Campers are not responsible for any delay caused by weather, traffic, etc, in your package being delivered. Deliveries around the holidays Christmas, Easter, Bank Holidays, Etc will also increase delivery times please allow extra time around these times of year for your delivery to arrive before contacting Waggy Campers. 

Non-delivered goods
 
Waggy Campers are not responsible for problems/delays caused by incorrect delivery address information. Items returned to us due to an incorrect address can be redelivered at the buyers expense or refunded excluding the delivery cost. If your order has not been delivered we reserve the right to wait 20 days before re-dispatch.
 
Returns/Your right to cancel
 
Waggy Campers hope you will be happy with your purchase but understands there may be occasions when you need to return an item. If you want to cancel your order please download the cancellation form here you must cancel your order within 14 days after you receive it and you must return the items within 14 days. We will refund all original costs within 14 days of receiving the goods back or you providing proof of returning the items. Before you cancel you may open the packaging but please do not handle the product more than necessary as we are in our rights to reduce the amount refunded to you. This excludes personalised items. Buyers are responsible for any payment of postage for returning an item unless faulty. We are not liable for items lost in the post we therefore recommend returning the item via Royal Mail recorded delivery and keeping your proof of postage. Alternatively you can refuse delivery. If you choose to accept delivery but do not return the items to us or pass the cost of return delivery on to us we reserve the right to invoice you with any costs incurred to us to collect items.
 
If your item is faulty please contact us as soon as possible. A full refund for items and delivery costs will be given.
 
The postal address for returns is:
 
Waggy Campers
11 Pendred Road,
Rugby
Warwickshire,
CV22 7BS
 
This is a postal address only.
 
None of the above effects your statutory rights.
 

Privacy

We may collect the following information about you:

  • Your name
  • contact information including email, address, telephone number

We require this information to:

  • Deliver your products to you

We will not sell, pass on or distribute this information without prior permission from you or if required to do so by law. We will only send you marketing material if you have signed up to our newsletter.We will only connect you by email to confirm your order and when we dispatch your order, or if there is a problem. Please do not respond to emails asking for payment details.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Samantha Hewitt, Waggy Campers, 11 Pendred Road, Rugby, Warwickshire, CV22 7BS.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Please check this page regularly as these conditions are subject to change.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 
Cookies

What are 'cookies' ?

Cookies are small text files that our website stores on your computer or other device. Most are used to enable websites to work properly and make your shopping experience more personalised. Cookies in no way harm your computer.

What cookies we use ?

Waggy Campers uses performance cookies which collect information about how visitors use our site, for instance what pages are most popular and if there are any errors. These don't collect information that can individually identify a visitor. They just improve how the website works.

This website sets targeting cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site and the settings on your browser will be confirmation of your acceptance.

 
Website Disclaimer
  • Content of this website is for general use only and may change without notice.
  • You acknowledge that any information on this site may contain errors or inaccuracies and we exclude any liability for any such errors or inaccuracies.
  • Use of any information on this website is at your own risk. It is your own responsibility to decide if any products are suitable for your needs.
  • This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look , appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • unauthorised use of this website may rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

The information contained in this website is for general information purposes only. The information is provided by Samantha Hewitt trading as Waggy Campers and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Samantha Hewitt trading as Waggy Campers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However,Samantha Hewitt trading as Waggy Campers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright

This website and its content is copyright of Samantha Hewitt trading as Waggy Campers - ©Waggy Campers 2015 All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.